This Policy was last modified on OCTOBER 10, 2022.
Shipping and Delivery Policy
These terms and conditions outline the rules and regulations for the use of Website and app
ZEETSOFT TECH PRIVATE LIMITED
is located at: BHOPAL
462023 – MADHYA PRADESH , INDIA
THE AGREEMENT:
Shipping and Delivery Policy
Welcome to Zeetsoft Tech Private Limited. This policy outlines the terms and conditions related to the shipping and delivery of our digital and physical products. We aim to ensure a seamless and transparent process for all our customers.
Digital Products
At Zeetsoft, we primarily provide digital services, including but not limited to websites, mobile applications, and web services. Upon payment for any service, the delivery time for the digital product will be clearly stated in the service agreement. Delivery times may vary based on the complexity of the project and any specific requirements outlined by the customer. Digital products will be delivered through electronic means, such as email or secure download links, and fax if required.
Physical Products
In cases where physical products are provided by Zeetsoft, the delivery time will be determined based on company policies and the specifics of the product. The estimated delivery time will be communicated to the customer at the time of purchase or in the service agreement. We will utilize reliable courier services, and the delivery partner will be decided by Zeetsoft Tech Private Limited to ensure timely and safe delivery of physical products.
Shipping Charges
All shipping charges for physical products will be the responsibility of the customer. These charges will be clearly stated and added to the total cost of the product at the time of purchase. Customers will be informed of any additional fees prior to completing their purchase.
Delivery Methods and Tracking
Digital products will be delivered via electronic means, including but not limited to email, fax, or secure download links. For physical products, we will use reliable courier services, chosen by Zeetsoft Tech Private Limited. Tracking information, if available, will be provided to the customer to monitor the shipment. Customers can use this information to stay updated on the status of their delivery.
Delivery Issues
If you encounter any issues with the delivery of digital or physical products, please contact us within 3 working days to address and resolve the matter promptly. For physical products, in cases of damage or loss during shipping, customers must notify Zeetsoft immediately upon receipt of the product. We are committed to resolving any issues to ensure you receive the full benefit of the service you paid for.
International Shipping
For international orders of physical products, customers are responsible for any customs duties, taxes, or additional fees that may apply. Delivery times for international shipments may vary based on the destination and customs processing. We aim to provide accurate delivery estimates and keep customers informed of any potential delays.
Customer Support
For any questions or concerns regarding our shipping and delivery policy, or if you need assistance with tracking your order, please do not hesitate to contact us. You can reach us via email at support@zeetsoft.in. Our customer support team is available to assist you and ensure a smooth and satisfactory experience.
For more detailed information, please refer to our Terms and Conditions and Privacy Policy.
Thank you for choosing Zeetsoft Tech Private Limited. We appreciate your understanding and adherence to our policies. We strive to provide the best service possible and ensure your satisfaction with our digital and physical products.
By using our services, you agree to this Cancellation and Refund Policy. Thank you for choosing Zeetsoft Tech Private Limited. We appreciate your understanding and support of our policies.
including e-mail or fax. For any questions or concerns, please email Us at the following address: support@zeetsoft.in.